My new securityProbe 5E is running version 385i firmware that does not support the new expansion modules, so I want to migrate to the new firmware that does. Will I lose all my sensor settings if I migrate to the new firmware version 400(x) on the securityProbe?

AKCP AdministratorsecurityProbe Series, Support

No, as long as you leave the sensors connected to the 8 RJ-45 Intelligent sensor ports when migrating to the newer firmware, you will retain all your settings.

AKCP AdministratorMy new securityProbe 5E is running version 385i firmware that does not support the new expansion modules, so I want to migrate to the new firmware that does. Will I lose all my sensor settings if I migrate to the new firmware version 400(x) on the securityProbe?

What are the differences between the previous generation securityProbe and the new 5th generation securityProbe 5E?

AKCP AdministratorsecurityProbe Series, SupportLeave a Comment

The new securityProbe 5E has all the functionality of the previous generation secuurityProbe, but is faster and expandable. This is what the 4 RJ-45 expansion ports on the front of … Read More

AKCP AdministratorWhat are the differences between the previous generation securityProbe and the new 5th generation securityProbe 5E?

You mention this serial to USB adapter in the last FAQ, what type of adapter should I buy? In other words, what chipset should this adapter have so I can be sure it will work with the new securityProbe 5E and my older serial modems?

AKCP AdministratorsecurityProbe Series, SupportLeave a Comment

Many types of these adapters should work. However, we specifically tested two types of these and found that the models that have these two chipsets ?pl-2303? and ?FT232BM? worked, so … Read More

AKCP AdministratorYou mention this serial to USB adapter in the last FAQ, what type of adapter should I buy? In other words, what chipset should this adapter have so I can be sure it will work with the new securityProbe 5E and my older serial modems?

I see that my new securityProbe 5E is expandable using these four expansion ports on the front of the unit and these new expansion modules? What types of modules are available?

AKCP AdministratorsecurityProbe Series, Support

We offer two types of expansion modules. The first is the E-sensor8 expansion module and it has 8 RJ-45 Intelligent sensor ports just like the ports on the back of … Read More

AKCP AdministratorI see that my new securityProbe 5E is expandable using these four expansion ports on the front of the unit and these new expansion modules? What types of modules are available?

Can the E-opto16 dry contact expansion modules be configured for inputs and outputs and how much voltage can I apply to these? Does the ?opto? mean opto isolated?

AKCP AdministratorsecurityProbe Series, Support

The E-opto16 dry contact expansion modules can only be used as inputs, just like the extra dry contact inputs on the secuirtyProbe8-X20. Yes, the ?opto? in the product name means … Read More

AKCP AdministratorCan the E-opto16 dry contact expansion modules be configured for inputs and outputs and how much voltage can I apply to these? Does the ?opto? mean opto isolated?

Can the expansion modules be daisy changed together, if so how many expansion modules can be connected to a single securityProbe 5E?

AKCP AdministratorsecurityProbe Series, Support

Yes, the expansion modules can be daisy chained together using the RJ-45 input and output ports with normal CAT5 Ethernet cable. There really is no limitation to the amount of … Read More

AKCP AdministratorCan the expansion modules be daisy changed together, if so how many expansion modules can be connected to a single securityProbe 5E?

How far can I extend the expansion modules using the CAT5 cable? Is the total run length from the base units or is it between the expansion modules and what is the data transfer rate?

AKCP AdministratorsecurityProbe Series, Support

The maximum run length of the expansion modules is 1000 feet. This is not the total run length. This is between the base unit and the expansion modules, or from … Read More

AKCP AdministratorHow far can I extend the expansion modules using the CAT5 cable? Is the total run length from the base units or is it between the expansion modules and what is the data transfer rate?