I am able to ping the device IP, but I am not getting the web interface when I enter the IP in the browser. What is my problem?

AKCP AdministratorsensorProbe Series, Support

The proxy settings of the browser may be preventing the access to the device. Please disable the proxy settings to access the web interface. You have updated the micro code of the firmware, but you have not updated the html code update. Html code updates has to be done, after the micro code update is done

AKCP AdministratorI am able to ping the device IP, but I am not getting the web interface when I enter the IP in the browser. What is my problem?