What is the best way I can trouble shoot a sensor if I think it is faulty?

AKCP AdministratorIntelligent Sensors, Support

The simplest way to determine if you have a faulty sensor is to try connecting it to another RJ45 port on your unit. If you have the sensor extended with additional CAT5 cable then try connecting the sensor directly to the unit (without the extension cable) Make sure the autosense feature is enabled on this port You can also try rebooting the unit Ensure that unit is running the latest version of firmware

AKCP AdministratorWhat is the best way I can trouble shoot a sensor if I think it is faulty?