Customer Story – Iceland

AKCPBlog

It’s always great to hear feedback from our customers, here’s an e-mail we received from a recent client in Iceland. They had purchased some of our LoRa wireless sensors and L-DCIM to test. During their testing, an incident happened in their facility and the AKCP Sensors were on hand to save the day! Below is the customer’s story.

I received your device two days ago and hardly had tested it. But yesterday it saved us!

We had an incident with 2 high voltage power transformers, each is 3x 4000A in size and it got soaked underneath with water. We lost power and had to shut down the factory from 12:30 to 22:30.  We have several freezers with baked products and coolers for storing product. We didn‘t have any loggers installed yet so we ran in the dark with our new AKCP wireless sensors, without any more test. We had to manually override the doors on the freezer, and squeeze ourself underneath the door then put the sensor on the wall, easily mounted using the supplied magnets.

Then we crossed our fingers if the probes would log everything in the power outage. Because we haven‘t tried that yet. When we got power again, we pulled the loggers out, so we could get communication to them, as they are blocked by walls. And surprisingly, we could retrieve all the data. WOW!!!!! So we are very happy, and we need to continue this work.

Jón Helgason

Íslensk Ameríska

AKCPCustomer Story – Iceland