Questions, feedback, bug reports and technical support for the sensorProbe+ platform of products.

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3 answers
2k views
Limited SMTP settings for sensorprobe+ SP2+ REV_D F7
sensorProbe+
I cannot add recipient e-mail addresses as the SMTP is not showing the fields for recipients I ca...
0 votes
1 answer
2k views
Import certificate for HTTPS communication
sensorProbe+
How do I generate a CSR so I can create and import a certificate?
0 votes
1 answer
2k views
Slight difference in the readings of my AKCP temperature sensor and my room temperature reading. Also, what about sensor calibration?
sensorProbe+ sensorProbe+   securityProbe
Hello AKCP, I have noticed a slight difference in the AKCP temperature readings displayed in both...
  • asfscott asked 1 year ago
  • last active 1 year ago
0 votes
1 answer
2k views
SPX+ Dry Contact Module X10 maximum cable run length
sensorProbe+ SPX+
Hello AKCP Team, I have an SPX+ units with both the X10 dry contact modules. I want to know how f...
  • asfscott asked 1 year ago
  • last active 1 year ago
0 votes
2 answers
2k views
can you create a integration with datacake?
sensorProbe+
Hello, I would like to know if there is any possibility to connect via MQTT connect my sensor pro...
0 votes
1 answer
2k views
SPX+ sensor graph not working & shows blank
sensorProbe+ SP+ graphs sensors
Dear AKCP, Both my SP2+ and my SPX+ units are not showing the sensor graphs in my workspaces. Wha...
  • asfscott asked 1 year ago
  • last active 1 year ago
0 votes
1 answer
2k views
old firmwares
sensorProbe+
Hi all On support Firmware  Update, I can download the latest version of my sensorprobe+ How can ...
  • yfeniche asked 2 years ago
  • last active 2 years ago
0 votes
1 answer
2k views
Maximum Current On SPX+ Dry Contact I/O Module
sensorProbe+ SPX+
Hello AKCP, What is the current max delivered by the Output I/O on a SPX+ 20 dry contact module ?...
  • asfscott asked 1 year ago
  • last active 1 year ago
0 votes
2 answers
2k views
mqtt for mosquitto and them node red
sensorProbe+
Hello, good morning. I would like to know how to connect my AKCP SP2+ to Mosquitto and see the re...
0 votes
1 answer
2k views
NMS Integration problems when upgrading to your SP2+ and SPX+
sensorProbe+ NMS
Hello AKCP, I am having problems with the integration of our current NMS (Network Management Syst...
  • asfscott asked 1 year ago
  • last active 1 year ago
0 votes
3 answers
2k views
SPX+ with dryConX10 and internal GSM 1U rack mount - possible retrofit for DIN rail?
sensorProbe+
Hello, is it possible to retrofit SP8+ with X10 and internal GSM 1U rack mounted module with DIN ...
  • MHopp asked 1 year ago
  • last active 1 year ago
0 votes
1 answer
2k views
SP2+ temp sensors -- default MQTT topic?
sensorProbe+
I am trying to have another device listen for the MQTT data from an SP2+ rack temp setup.  I can ...
  • narwhal asked 1 year ago
  • last active 1 year ago
0 votes
1 answer
2k views
Accidently Offlined My AKCP Sensor
sensorProbe+ SP+ sensors
Hello AKCP, I took one of my AKCP sensors (port #2) off line and now I am having trouble figuring...
  • asfscott asked 1 year ago
  • last active 1 year ago
0 votes
1 answer
2k views
CCM or your Contactless Current Meter Sensor
sensorProbe+ SP+ sensors
Hello AKCP, Is your AKCP CCM, or Contactless Current Meter compatible with the AKCP sensorProbe o...
  • asfscott asked 1 year ago
  • last active 1 year ago
0 votes
1 answer
2k views
AKCP SensorProbe+ Does not fully boot
sensorProbe+
I bought a AKCP device and the device does not fully boot. Name: SensorProbe+ MAC: 00:0B:DC:01:90...
  • wdiv-tv asked 1 year ago
  • last active 1 year ago
0 votes
1 answer
2k views
Fluctuating readings on my AKCP sensors
sensorProbe+
Hi Support team, The server room is very small and the client is getting ‘fluctuating’ humidity r...
  • asfscott asked 2 years ago
  • last active 2 years ago
0 votes
3 answers
1k views
SensorProbe+ SP1+ H7 - Where do we find/configure the Smoke sensor ?
sensorProbe+
Hello, I’m trying to get informations about the Smoke sensor. I’ve already got temper...
  • SupportHCDE asked 12 months ago
  • last active 12 months ago
0 votes
4 answers
1k views
Temperature negative ???
sensorProbe+
Hello My AKCP SENSORPROBE2 PoE V2.0 does not display negative temperature it writes 1128.   ...
0 votes
1 answer
1k views
SPX+ Factory reset not working
sensorProbe+
I have two (2) SPX+ units and both show power; however, when I do a factory reset, it does nothin...
  • hightide185 asked 12 months ago
  • last active 12 months ago
0 votes
2 answers
1k views
formula for offset in a sensor reading
sensorProbe+
Hello I have an application where a linear wire encoder is used to measure the sliding of an obje...
  • supportsyt asked 11 months ago
  • last active 11 months ago
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