What if my sensor is not covered under my warranty plan any longer? Will AKCP offer me a discount if I want to purchase a replacement sensor?

March 13, 2014

I noticed you have a 5 dry contact sensor for the sensorProbe2, do you have a wiring diagram of this and which color of wires represents which RJ-45 connection?

March 13, 2014

Can your 5 dry contact sensor for the sensorProbe2 be configured as inputs and outputs?

March 13, 2014

Can your single dry contact RJ-45 sensor measure voltage, or how does it work? Why does it show in my web interface as a security sensor?

March 13, 2014

Regarding your single dry contact RJ-45 sensor, when this is used as an output, the documentation says that Pin 2 (I/O) can source up to 20mA, so how much current can be taken from Pin 1 ? the 5V supply and how much current will Pin 2 sink?

March 13, 2014

Regarding your single dry contact RJ-45 sensor, can you please confirm the pin-out information for a dry contact that connects to one of the dry contact ports, also which pin supplies power (pin1, 5v,)?

March 13, 2014

Is it possible to connect my Security Sensor up in series, if I wanted to monitor a number of doors in the same building for example? If so, how do I do that?

March 13, 2014

Is it possible to setup my RJ-45 dry contact sensor as a relay, If so, how do I do that?

March 13, 2014

If I have a rely setup on my RJ-45 dry contact sensor is there a way to cycle this and If so, how do I do that?

March 13, 2014

I have a burglar alarm system that needs 12Volt and I want to control this with my sensorProbe8 and my dry RJ-45 dry contact sensor, how do I do that?

March 13, 2014

What is the best way I can trouble shoot a sensor if I think it is faulty?

March 13, 2014

If I suspect I have a bad sensor, how long is the warranty and what should I do?

March 13, 2014

Do I have to send my faulty sensor back to AKCP?

March 13, 2014

How accurate is your airflow sensor?

March 13, 2014

Is it possible to extend the run length of my sensors?

March 13, 2014

I have one of you DC Voltmeter sensors and my question was can this sensor handle DC signals from 0 to 10 mV?

March 13, 2014

Do I have to use a special type of cable to extend the run length of my sensors?

March 13, 2014

What is the internal impedance of your DC Voltmeter sensors?

March 13, 2014

If I do extend the run length of my sensors, for example my temperature/humidity sensor, does this affect the reading and accuracy of the sensor?

March 13, 2014

I noticed you have a 5 dry contact sensor for the sensorProbe2, what is the OID for this sensor?

March 13, 2014
AKCP AdministratorIntelligent Sensors Knowledgebase