What is the best way I can trouble shoot a sensor if I think it is faulty?

AKCPIntelligent Sensors, Support

How to trouble shoot AKCP sensor if suspected faulty? The simplest way to determine if you have a faulty sensor is to try connecting it to another RJ45 port on your unit. If you have the sensor extended with additional CAT5 cable then try connecting the sensor directly to the unit (without the extension cable) Make sure the autosense feature is enabled on this port. You can also try rebooting the unit ensure that unit is running the latest version of the firmware. If you still have problems please contact support@akcp.com

AKCPWhat is the best way I can trouble shoot a sensor if I think it is faulty?