I noticed you have a 5 dry contact sensor for the sensorProbe2, do you have a wiring diagram of this and which color of wires represents which RJ-45 connection?
5 Dry Contact Sensor Pin-Out Diagram Yes, this is the wiring diagram for the 5 Dry Contact Sensor below.
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I have a burglar alarm system that needs 12V and I want to control this with my sensorProbe8 and my dry RJ-45 dry contact sensor, how do I do that?
12V burglar alarm system on dry contacts sensorProbe8-X20? You can integrate the dry contact output from the unit to his burglar alarm system by using a 12V power supply and … Read More
What is the best way I can trouble shoot a sensor if I think it is faulty?
How to trouble shoot AKCP sensor if suspected faulty? The simplest way to determine if you have a faulty sensor is to try connecting it to another RJ45 port on … Read More
If I suspect I have a bad sensor, how long is the warranty and what should I do?
Unless you purchased and extended warranty, this period is one year after the purchase date. The RMA process begins with you contacting AKCPs Support Team at support@akcp.com who will determine … Read More
Do I have to send my faulty sensor back to AKCP?
No, you do not have to ship the sensor back to us, however because of this, we do require that you send us proof that you have destroyed the faulty … Read More
What if my sensor is not covered under my warranty plan any longer? Will AKCP offer me a discount if I want to purchase a replacement sensor?
Yes, AKCP offers a lifetime 50% discount off the current list price of the sensor, if you wish to purchase a replacement. We again require that you provide us with … Read More
Can your 5 dry contact sensor for the sensorProbe2 be configured as inputs and outputs?
No, the 5 Dry Contact Sensor can only be configured as inputs. The regular single RJ-45 Intelligent Dry Contact Sensor can be configured as both an input and output.
Can your single dry contact RJ-45 sensor measure voltage, or how does it work? Why does it show in my web interface as a security sensor?
Our RJ-45 single Dry Contact Sensor is a switch type sensor, so it does not measure voltage, it is either on or off. You can configure this as either an … Read More