My sensor readings show that the it should be in a warning state, but I am not getting any alerts. I also noticed another thing that is very strange. I have a temperature sensor connected and it seems to be reading the correct temperature, but why is the temperature in warning status when the temperature reading is within my normal threshold range that I have setup in the web interface?

AKCPsecurityProbe Series, Support

This most likely due to either your ?Rearm? settings, or your ?Continuous Time for Sensor to be in new Status before accepting new Status? settings. You can check these settings … Read More

AKCPMy sensor readings show that the it should be in a warning state, but I am not getting any alerts. I also noticed another thing that is very strange. I have a temperature sensor connected and it seems to be reading the correct temperature, but why is the temperature in warning status when the temperature reading is within my normal threshold range that I have setup in the web interface?

My new securityProbe 5E is running version 385i firmware that does not support the new expansion modules, so I want to migrate to the new firmware that does. Will I lose all my sensor settings if I migrate to the new firmware version 400(x) on the securityProbe?

AKCPsecurityProbe Series, Support

No, as long as you leave the sensors connected to the 8 RJ-45 Intelligent sensor ports when migrating to the newer firmware, you will retain all your settings.

AKCPMy new securityProbe 5E is running version 385i firmware that does not support the new expansion modules, so I want to migrate to the new firmware that does. Will I lose all my sensor settings if I migrate to the new firmware version 400(x) on the securityProbe?

You mention this serial to USB adapter in the last FAQ, what type of adapter should I buy? In other words, what chipset should this adapter have so I can be sure it will work with the new securityProbe 5E and my older serial modems?

AKCPsecurityProbe Series, SupportLeave a Comment

Many types of these adapters should work. However, we specifically tested two types of these and found that the models that have these two chipsets ?pl-2303? and ?FT232BM? worked, so … Read More

AKCPYou mention this serial to USB adapter in the last FAQ, what type of adapter should I buy? In other words, what chipset should this adapter have so I can be sure it will work with the new securityProbe 5E and my older serial modems?