Can the expansion modules be daisy chained together, if so how many expansion modules can be connected to a single securityProbe 5E?

AKCPsecurityProbe Series, Support

Yes, the expansion modules can be daisy chained together using the RJ-45 input and output ports with normal CAT5 Ethernet cable. There really is no limitation to the amount of … Read More

AKCPCan the expansion modules be daisy chained together, if so how many expansion modules can be connected to a single securityProbe 5E?

How far can I extend the expansion modules using the CAT5 cable? Is the total run length from the base units or is it between the expansion modules and what is the data transfer rate?

AKCPsecurityProbe Series, Support

The maximum run length of the expansion modules is 1000 feet. This is not the total run length. This is between the base unit and the expansion modules, or from … Read More

AKCPHow far can I extend the expansion modules using the CAT5 cable? Is the total run length from the base units or is it between the expansion modules and what is the data transfer rate?

My sensor readings show that the it should be in a warning state, but I am not getting any alerts. I also noticed another thing that is very strange. I have a temperature sensor connected and it seems to be reading the correct temperature, but why is the temperature in warning status when the temperature reading is within my normal threshold range that I have setup in the web interface?

AKCPsecurityProbe Series, Support

My AKCP device not sending alerts. This most likely due to either your “Rearm” settings, or your “Continuous Time for Sensor to be in new Status before accepting new Status” … Read More

AKCPMy sensor readings show that the it should be in a warning state, but I am not getting any alerts. I also noticed another thing that is very strange. I have a temperature sensor connected and it seems to be reading the correct temperature, but why is the temperature in warning status when the temperature reading is within my normal threshold range that I have setup in the web interface?

Can I use version 400(x) firmware on the securityProbe box (previous generation hardware that does not have the 4 expansion ports?

AKCPsecurityProbe Series, Support

Can I use version 400x firmware on the securityProbe box (previous generation hardware that does not have the 4 expansion ports? Yes, all new firmware that supports the new hardware … Read More

AKCPCan I use version 400(x) firmware on the securityProbe box (previous generation hardware that does not have the 4 expansion ports?

My new securityProbe 5E is running version 385i firmware that does not support the new expansion modules, so I want to migrate to the new firmware that does. Will I lose all my sensor settings if I migrate to the new firmware version 400(x) on the securityProbe?

AKCPsecurityProbe Series, Support

Loose settings on securityProbe device if update the firmware? No, as long as you leave the sensors connected to the 8 RJ-45 Intelligent sensor ports when migrating to the newer … Read More

AKCPMy new securityProbe 5E is running version 385i firmware that does not support the new expansion modules, so I want to migrate to the new firmware that does. Will I lose all my sensor settings if I migrate to the new firmware version 400(x) on the securityProbe?