How far can I extend the expansion modules using the CAT5 cable? Is the total run length from the base units or is it between the expansion modules and what is the data transfer rate?

AKCP AdministratorsecurityProbe Series, Support

The maximum run length of the expansion modules is 1000 feet. This is not the total run length. This is between the base unit and the expansion modules, or from … Read More

AKCP AdministratorHow far can I extend the expansion modules using the CAT5 cable? Is the total run length from the base units or is it between the expansion modules and what is the data transfer rate?

My sensor readings show that the it should be in a warning state, but I am not getting any alerts. I also noticed another thing that is very strange. I have a temperature sensor connected and it seems to be reading the correct temperature, but why is the temperature in warning status when the temperature reading is within my normal threshold range that I have setup in the web interface?

AKCP AdministratorsecurityProbe Series, Support

This most likely due to either your ?Rearm? settings, or your ?Continuous Time for Sensor to be in new Status before accepting new Status? settings. You can check these settings … Read More

AKCP AdministratorMy sensor readings show that the it should be in a warning state, but I am not getting any alerts. I also noticed another thing that is very strange. I have a temperature sensor connected and it seems to be reading the correct temperature, but why is the temperature in warning status when the temperature reading is within my normal threshold range that I have setup in the web interface?

Can I use version 400(x) firmware on the securityProbe box (previous generation hardware that does not have the 4 expansion ports?

AKCP AdministratorsecurityProbe Series, Support

Yes, all new firmware that supports the new hardware and expansion modules is backwards compatible and has been tested on the previous generation of the securityProbes.

AKCP AdministratorCan I use version 400(x) firmware on the securityProbe box (previous generation hardware that does not have the 4 expansion ports?

My new securityProbe 5E is running version 385i firmware that does not support the new expansion modules, so I want to migrate to the new firmware that does. Will I lose all my sensor settings if I migrate to the new firmware version 400(x) on the securityProbe?

AKCP AdministratorsecurityProbe Series, Support

No, as long as you leave the sensors connected to the 8 RJ-45 Intelligent sensor ports when migrating to the newer firmware, you will retain all your settings.

AKCP AdministratorMy new securityProbe 5E is running version 385i firmware that does not support the new expansion modules, so I want to migrate to the new firmware that does. Will I lose all my sensor settings if I migrate to the new firmware version 400(x) on the securityProbe?

What are the differences between the previous generation securityProbe and the new 5th generation securityProbe 5E?

AKCP AdministratorsecurityProbe Series, SupportLeave a Comment

The new securityProbe 5E has all the functionality of the previous generation secuurityProbe, but is faster and expandable. This is what the 4 RJ-45 expansion ports on the front of … Read More

AKCP AdministratorWhat are the differences between the previous generation securityProbe and the new 5th generation securityProbe 5E?