sensorProbe Series Knowledge Base
sensorProbe Series Knowledge BaseWhat is the default IP address of the device when it is shipped from the factory?
The default IP assigned at the factory is: 192.168.0.100 The device is not hooked up. For more tips on IP addresses also see “Trouble Shooting”
Can I use the default IP of the sensorProbe to access the web interface and later assign the desired IP?
Can I change sensorProbe default IP address to my own? Yes, you can access the web interface by entering the IP 192.168.0.100 in your browser For more tips on IP…
Where can I find the MAC address of the sensorProbe device?
The MAC address of the device can be found on the bottom cover of the device On the web interface under Network page When using IPSet in Automatically Get MAC…
Where can I find the MIB file for the AKCP device?
The mib file for the device can be found in the help CD, under the directory: \akcp_utilities\mib\ You can also download the mib files from our web site after logging…
Are there different mib files for each sensorProbe, or are they the same for all products?
Yes, there are two different MIB files, one for the sensorProbe line of products and one for the securityProbe line of products.
I cannot login to the device. What could be my problem?
The password entered is wrong. The password has been changed by another user Try logging is as Administrator and using public as the password
If I cannot remember my password, what can I do?
You need to contact the AKCP Support Team at support@akcp.com providing your devices MAC ID. See Question #3 above The AKCP Support Team will provide you with an Administrator password,…
I am not able to change any settings in the sensorProbe. What could be my problem?
You have logged into the device as a user. Only an administrator can make changes to the settings
Is there a temperature sensor inbuilt within the sensorProbe? What is the grill on the top for?
No. We tried to do that when we first designed the sensorProbe. It is much cheaper to have an integrated temperature sensor. That is the purpose of the grill on…
My sensorProbe8-X20 has the 20 extra dry contacts, can I configure these as inputs and outputs?
You can generate an output (0VDC/5VDC) using a dry contact sensor on the both the sensorProbe2 and sensorProbe8 on an alarm state, however this is done using one of the…
What is the maximum voltage I can input to the extra dry contacts on the sensorProbe8-X20?
You can input up to 30 Volts DC to the extra dry contacts, as long as you have them configured as opto isolated. See Question #1 in the “How Do…
How do I know if my sensorProbe2, or sensorProbe8 is still working and has a network connection?
How to check sensorProbe still working? You can set the “Keep Alive” feature on the sensorProbe2/8 to send SNMP traps and adjust the interval in which to resend these. This…
Can I configure any of my extra dry contacts on my sensorProbe8-X20 to be both inputs and Outputs?
No, the 20 extra dry contacts on the sensorProbe8-X20 can only be configured as ?inputs?. The single dry contact Intelligent RJ-45 sensor and the IO-digital8 dry contact sensor can be…
How much voltage and current can be applied to my sensorProbe8-X20 dry contact inputs?
Maximum voltage on sensorProbe8-X20 dry contact input? You can input up to 5VDC to the 20 extra dry contact inputs or up to 30VDC if these are configured in the…
How many times does the unit read the values of the device connected to the 20 extra dry contact inputs on my sensorProbe8-X20 in one second?
How many times a second is the dry contact read? We guarantee this read time is 2 times per second, but actuality, it will vary more than that) depending on…
What is the maximum run length of the wire when connecting a device up to the extra dry contact inputs on my sensorProbe8-X20?
The maximum dry contact wire length really depends on what is connected to the extra dry contact inputs on the unit, so please check with the AKCP support team for…
Is it possible to send SMS alerts using my sensorProbe?
The sensor probe units only send SNMP traps, or email alerts. However, you can use a third party SMS gateway running on a PC to send these alerts. An e-mail…
I have both the sensorProbe2 and sensorProbe8 units and I recently noticed there is only one firmware update file now. Can I use this compressed file for updating both types of sensorProbes?
Yes, what we did was update the firmware code so that all sensorProbe devices (SP2/8/8-X20) will use the same main firmware update file. Now you will just download a single…
I am trying to run the firmware update on my sensorProbe, but am receiving the error message Cannot Get Mega Model? What is the problem?
Please use the version of IPSet that was downloaded/included in the version of firmware you are updating to.
I am trying to run the firmware update on my sensorProbe, but am receiving the error message Incorrect Zip File Version. What could be the problem?
You are browsing to the compressed file that contains the IPSet, firmware file (compressed) and this text file. You need to browse to the compressed file that has only the…
