How do I configure my securityProbe8-X20 extra dry contacts as opto isolated?

March 13, 2014

My sensor readings show that the it should be in a warning state, but I am not getting any alerts. I also noticed another thing that is very strange. I have a temperature sensor connected and it seems to be reading the correct temperature, but why is the temperature in warning status when the temperature reading is within my normal threshold range that I have setup in the web interface?

March 13, 2014

Can I use version 400(x) firmware on the securityProbe box (previous generation hardware that does not have the 4 expansion ports?

March 13, 2014

My new securityProbe 5E is running version 385i firmware that does not support the new expansion modules, so I want to migrate to the new firmware that does. Will I lose all my sensor settings if I migrate to the new firmware version 400(x) on the securityProbe?

March 13, 2014

What are the differences between the previous generation securityProbe and the new 5th generation securityProbe 5E?

March 13, 2014

You mention this serial to USB adapter in the last FAQ, what type of adapter should I buy? In other words, what chipset should this adapter have so I can be sure it will work with the new securityProbe 5E and my older serial modems?

March 13, 2014

I noticed the new securityProbe 5E has a jumper in the back, what is this used for?

March 13, 2014

I see that my new securityProbe 5E is expandable using these four expansion ports on the front of the unit and these new expansion modules? What types of modules are available?

March 13, 2014

Can the E-opto16 dry contact expansion modules be configured for inputs and outputs and how much voltage can I apply to these? Does the ?opto? mean opto isolated?

March 13, 2014

Can the expansion modules be daisy changed together, if so how many expansion modules can be connected to a single securityProbe 5E?

March 13, 2014

How far can I extend the expansion modules using the CAT5 cable? Is the total run length from the base units or is it between the expansion modules and what is the data transfer rate?

March 13, 2014

Can I reset my securityProbe 5E back to the factory default settings? If so, how is this done?

March 13, 2014

The device is not able to send SNMP Traps. What is my problem?

March 13, 2014

I have HP OpenView, but I?m not able to receive the Traps.. What is my problem?

March 13, 2014

I cannot login to the device. What could be my problem?

March 13, 2014

If I cannot remember my password, what can I do?

March 13, 2014

I am not able to change any settings in the device. What could be my problem?

March 13, 2014

When I try to assign the gateway IP address in the network settings, the device will not save it and it always reverts back to the default?

March 13, 2014

My securityProbe8-X20 has the 20 extra dry contacts, can I configure these as inputs and outputs?

March 13, 2014

What is the maximum voltage I can input to the extra dry contacts on the securityProbe8-X20?

March 13, 2014
AKCP AdministratorsecurityProbe Series Knowledgebase