How do I configure my securityProbe8-X20 extra dry contacts as opto isolated?

March 13, 2014

How far can I extend the expansion modules using the CAT5 cable? Is the total run length from the base units or is it between the expansion modules and what is the data transfer rate?

March 13, 2014

Can I reset my securityProbe 5E back to the factory default settings? If so, how is this done?

March 13, 2014

The device is not able to send SNMP Traps. What is my problem?

March 13, 2014

I have HP OpenView, but I?m not able to receive the Traps.. What is my problem?

March 13, 2014

My sensor readings show that the it should be in a warning state, but I am not getting any alerts. I also noticed another thing that is very strange. I have a temperature sensor connected and it seems to be reading the correct temperature, but why is the temperature in warning status when the temperature reading is within my normal threshold range that I have setup in the web interface?

March 13, 2014

Can I use version 400(x) firmware on the securityProbe box (previous generation hardware that does not have the 4 expansion ports?

March 13, 2014

My new securityProbe 5E is running version 385i firmware that does not support the new expansion modules, so I want to migrate to the new firmware that does. Will I lose all my sensor settings if I migrate to the new firmware version 400(x) on the securityProbe?

March 13, 2014

What are the differences between the previous generation securityProbe and the new 5th generation securityProbe 5E?

March 13, 2014

You mention this serial to USB adapter in the last FAQ, what type of adapter should I buy? In other words, what chipset should this adapter have so I can be sure it will work with the new securityProbe 5E and my older serial modems?

March 13, 2014

I noticed the new securityProbe 5E has a jumper in the back, what is this used for?

March 13, 2014

I see that my new securityProbe 5E is expandable using these four expansion ports on the front of the unit and these new expansion modules? What types of modules are available?

March 13, 2014

Can the E-opto16 dry contact expansion modules be configured for inputs and outputs and how much voltage can I apply to these? Does the ?opto? mean opto isolated?

March 13, 2014

Can the expansion modules be daisy changed together, if so how many expansion modules can be connected to a single securityProbe 5E?

March 13, 2014

If I suspect I have a bad securityProbe, how long is the warranty and what should I do?

March 13, 2014

What is the default IP address of the device when it is shipped from the factory?

March 13, 2014

What if my securityProbe is not covered under my warranty plan any longer? Will AKCP offer me a discount if I want to purchase a replacement securityProbe?

March 13, 2014

Can I use the default IP of the device to access the web interface and later assign the desired IP?

March 13, 2014

Why am I unable to set the IP to the device using the IPSet utility provided in the help CD?

March 13, 2014

Is there some way I can find out the IP address of my unit?

March 13, 2014
AKCP AdministratorsecurityProbe Series Knowledgebase