No, you do not have to ship the sensor back to us, however because of this, we do require that you send us proof that you have destroyed the faulty … Read More
Can your 5 dry contact sensor for the sensorProbe2 be configured as inputs and outputs?
No, the 5 Dry Contact Sensor can only be configured as inputs. The regular single RJ-45 Intelligent Dry Contact Sensor can be configured as both an input and output.
Regarding your single dry contact RJ-45 sensor, when this is used as an output, the documentation says that Pin 2 (I/O) can source up to 20mA, so how much current can be taken from Pin 1 ? the 5V supply and how much current will Pin 2 sink?
We recommend 200mA of current can be taken from Pin 1 with the 5V supply. A: Pin 2 will sink 20mA of current.
I have a burglar alarm system that needs 12V and I want to control this with my sensorProbe8 and my dry RJ-45 dry contact sensor, how do I do that?
12V burglar alarm system on dry contacts sensorProbe8-X20? You can integrate the dry contact output from the unit to his burglar alarm system by using a 12V power supply and … Read More
Regarding your single dry contact RJ-45 sensor, can you please confirm the pin-out information for a dry contact that connects to one of the dry contact ports, also which pin supplies power (pin1, 5v,)?
Here is the pin-out for the dry contact sensor. The RJ-45 the combination is: White/orange, orange, white/green, blue, white/blue, green, white/brown, brown. On the sensor on the black wire: white/green … Read More
What if my sensor is not covered under my warranty plan any longer? Will AKCP offer me a discount if I want to purchase a replacement sensor?
Yes, AKCP offers a lifetime 50% discount off the current list price of the sensor, if you wish to purchase a replacement. We again require that you provide us with … Read More
Can your single dry contact RJ-45 sensor measure voltage, or how does it work? Why does it show in my web interface as a security sensor?
Our RJ-45 single Dry Contact Sensor is a switch type sensor, so it does not measure voltage, it is either on or off. You can configure this as either an … Read More
Is it possible to connect my securitySensor up in series, if I wanted to monitor a number of doors in the same building for example? If so, how do I do that?
Yes, the securitySensor can actually be wired in sequence. You can take the contact from one security sensor and wire it to the next. The only limit to the number … Read More
I noticed you have an airflow sensor, can you tell me how can I utilize this sensor in my environment to help prevent problems?
The AKCP airflow sensor is designed for systems that generate heat in the course of their operation and a steady flow of air is necessary to dissipate this heat generated. … Read More
Do you have any sensor that is capable of reading the fluctuation of electricity, and send me reports?
How to monitor electricity fluctuations? We have a sensor that is capable of monitoring Voltage, Wattage and Amperage. This is our Power Meter Sensor. You can set alerts as with … Read More