The mib file for the device can be found in the help CD, under the directory: akcp_utilitiesmib You can also download the mib files from our web site after logging … Read More

Yes, there are two different mib files, one for the sensorProbe line of products and one for the securityProbe line of products

The password entered is wrong. The password has been changed by another user Try logging is as Administrator and using public as the password

You need to contact the AKCP Support Team at [email protected] providing your devices MAC ID. See Question #3 above The AKCP Support Team will provide you with an Administrator password, … Read More

You have logged into the device as a user. Only an administrator can make changes to the settings

AKCP device doesn’t save the assigned IP address. This happens when the device is not able to find the IP address that is entered. When the IP is entered, the … Read More

You can generate an output (0VDC/5VDC) using a dry contact sensor on the both the securityProbes on an alarm state, however this is done using one of the 8 RJ-45 … Read More

What is the maximum voltage I can put on sensorProbe8-X20 dry contact inputs? You can input up to 30 Volts DC to the extra dry contacts, as long as you … Read More

You can set the Heartbeat Messages feature on the securityProbe to send email, SNMP traps, or SMS messages that insures you your unit is still functioning and your network connection … Read More

connect AKCP monitoring to UPS? You can use our 80 virtual sensors feature included in the securityProbe device that allows you to perform an SNMP get command on any SNMp … Read More