I am able to ping the device IP, but I am not getting the web interface when I enter the IP in the browser. What is my problem?

AKCP AdministratorsensorProbe Series, Support

The proxy settings of the browser may be preventing the access to the device. Please disable the proxy settings to access the web interface. You have updated the micro code … Read More

AKCP AdministratorI am able to ping the device IP, but I am not getting the web interface when I enter the IP in the browser. What is my problem?

My sensor readings show that the it should be in a warning state, but I am not getting any alerts. I also noticed another thing that is very strange. I have a temperature sensor connected and it seems to be reading the correct temperature, but why is the temperature in warning status when the temperature reading is within my normal threshold range that I have setup in the web interface?

AKCP AdministratorsensorProbe Series, Support

This most likely due to either your ?Rearm? settings, or your ?Continuous Time for Sensor to be in new Status before accepting new Status? settings. You can check these settings … Read More

AKCP AdministratorMy sensor readings show that the it should be in a warning state, but I am not getting any alerts. I also noticed another thing that is very strange. I have a temperature sensor connected and it seems to be reading the correct temperature, but why is the temperature in warning status when the temperature reading is within my normal threshold range that I have setup in the web interface?

I have many sensorProbes connected to my network and I don’t want to have to manually update the firmware on each unit. Is there a way to update the firmware on many units at the same time? If so how do I do that?

AKCP AdministratorsensorProbe Series, Support

Yes, you can use our free utility called ?probeManager? to update multiple AKCP units that are connected to your network simultaneously. If you not sure how to use the probeManager … Read More

AKCP AdministratorI have many sensorProbes connected to my network and I don’t want to have to manually update the firmware on each unit. Is there a way to update the firmware on many units at the same time? If so how do I do that?