The SMTP server is entered is wrong. The send mail option is not enabled in the Mail settings page. The timeout period entered is too low. The gateway IP is … Read More
Microsoft exchange server email alerts. The sensorProbes only supports basic authentication. Exchange by default when a connecter is set up uses TLS, then basic. You have to uncheck this option.
My AKCP device is not able to send SNMP Traps, despite being configured to do so. The destination SNMP TRAP IP is not set the TRAP settings. The community entered … Read More
For changing the Traps to HP OpenView style, you need to send an SNMP command to the device given below: snmpset .188.8.131.52.4.1.38184.108.40.206.1.60.0 i X Where IP is the IP address … Read More
This most likely due to either your “Rearm” settings, or your “Continuous Time for Sensor to be in new Status before accepting new Status?”settings. You can check these settings in … Read More
The proxy settings of the browser may be preventing the access to the device. Please disable the proxy settings to access the web interface. You have updated the micro code … Read More
Yes, what we did was update the firmware code so that all sensorProbe devices (SP2/8/8-X20) will use the same main firmware update file. Now you will just download a single … Read More
Please use the version of IPSet that was downloaded/included in the version of firmware you are updating to.
You are browsing to the compressed file that contains the IPSet, firmware file (compressed) and this text file. You need to browse to the compressed file that has only the … Read More