Critical Alerts via SMS: Ensuring Reliable Notifications with Quicklime™
Reliability When It Matters Most Email and web notifications are essential, but they rely on an active internet connection. When network infrastructure fails, Quicklime™ SMS Actions ensure that critical environmental and security alerts still reach your facility managers and technicians instantly.
Seamless Integration with AKCP Hardware By utilizing an AKCP device equipped with an internal or external cellular modem, Quicklime can dispatch text messages directly over the GSM/LTE network. This creates a redundant communication path that remains functional even during total site outages.
Key Benefits of SMS Actions:
Instant Escalation: Set specific thresholds for temperature, power, or security that trigger immediate SMS delivery to the relevant personnel.
Zero Network Dependency: Send alerts directly from the gateway hardware, ensuring delivery during network failures or ISP outages.
Customizable Logic: Use Quicklime’s advanced notification engine to define who receives alerts based on time of day, severity level, or sensor location.
How to Configure:
Define the Action: Select “SMS” from the action menu and choose the target AKCP gateway with a cellular modem.
Set the Recipients: Enter the phone numbers and customize the message content to include specific rack IDs or sensor values for faster troubleshooting.
- Select the Trigger: Choose the sensor or event (e.g., “Critical High Temp”) that requires an SMS response.
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