I am able to ping the device IP, but I am not getting the web interface when I enter the IP in the browser. What is my problem?

AKCPsecurityProbe Series, Support

You can ping the device but no web interface is loading. The proxy settings of the browser may be preventing the access to the device. Please disable the proxy settings to access the web interface. You have updated the micro code of the firmware, but you have not updated the html code update. Html code updates has to be done, after the micro code update is done

AKCPI am able to ping the device IP, but I am not getting the web interface when I enter the IP in the browser. What is my problem?